Privacy Notice

At EcomGiantz, we are committed to safeguarding your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, store, and protect your information when you interact with our website (www.ecomgiantz.com), services, or other platforms we operate. By using our services, you consent to the practices described in this policy.
For any terms or services not covered in this Privacy Policy (e.g., service-related costs), please refer to our website at https://ecomgiantz.com

Definitions

  • Service: The website and services operated by EcomGiantz (https://ecomgiantz.com), including ecommerce solutions, Shopify development, digital marketing, and multi-channel management.
  • Personal Data: Information about an identifiable individual, such as name, email, or contact details.
  • Usage Data: Data collected automatically when you use our Service, such as IP address, browser type, or page visit duration.
  • Cookies: Small files stored on your device to enhance your experience and track certain activities.
  • Data Controller: EcomGiantz, which determines the purposes and methods of processing your Personal Data.
  • Data Processors (Service Providers): Third parties that process data on our behalf to support our operations.

Data Subject (User): Any individual using our Service whose Personal Data is processed.

Types of Data We Collect

Personal Data

When you engage with our services (e.g., requesting a consultation, submitting a contact form, or signing up for newsletters), we may collect the following personally identifiable information:

  • First Name and Last Name
  • Email Address
  • Phone Number
  • Address, State, Province, ZIP/Postal Code, City
  • Company Name
  • Website URL
  • Cookies and Usage Data

We use this information to contact you, provide services, or send marketing materials (e.g., newsletters, promotions). You may opt out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us at [email protected].

Usage Data

We collect information about how you interact with our Service, including:

  •  IP address
  •  Browser type and version
  •  Pages visited, time, and date of visits
  •  Time spent on pages
  •  Unique device identifiers and diagnostic data

Tracking and Cookies

We use cookies and similar technologies (e.g., web beacons, tags) to enhance your experience, track activity, and improve our Service. Cookies may include:

  • Session Cookies: Enable core functionality during your visit.
  • Preference Cookies: Store your settings and preferences.
  • Security Cookies: Enhance security measures.
  • Marketing Cookies: Support personalized ads and analytics.

You can disable cookies via your browser settings, but this may limit some features of our Service. Specific cookies include:

  • Account Cookies: Manage sign-up and administration processes.
  • Login Cookies: Maintain your session to avoid repeated logins.
  • Newsletter Cookies: Track subscription status for email campaigns.es.
  • Order Cookies: Ensure seamless processing of inquiries or orders.
  • Survey Cookies: Track participation in surveys or questionnaires.
  • Form Cookies: Save user details for future interactions.

Use of Data

EcomGiantz uses collected data for the following purposes:

  •  To provide and maintain our ecommerce solutions, including website development, digital marketing, and marketplace management.
  • To notify you about updates or changes to our Service.
  •  To enable participation in interactive features (e.g., consultations, case studies).
  •  To offer customer support and respond to inquiries.
  •  To analyze and improve our Service through usage insights.
  • To monitor and address technical issues.
  • To send news, offers, or information about services similar to those you’ve engaged with (unless you opt out).

Retention of Data

We retain Personal Data only as long as necessary for the purposes outlined in this policy or to comply with legal obligations (e.g., tax or contractual requirements). Usage Data is retained for internal analysis, typically for a shorter period, unless required for security or functionality improvements.

Transfer of Data

Your data, including Personal Data, may be processed or stored on servers located outside your jurisdiction, including in the United States. We ensure that any data transfers comply with applicable data protection laws and are secured with appropriate safeguards.
By submitting your information, you consent to such transfers.

Disclosure of Data

We may disclose Personal Data in the following circumstances:

  • Business Transactions: If EcomGiantz is involved in a merger, acquisition, or sale, your data may be transferred. We will notify you before this occurs.
  • Legal Requirements: We may disclose data to comply with legal obligations, protect our rights, prevent fraud, or ensure public safety.
  • Service Providers: Third-party providers (e.g., hosting, analytics, or marketing platforms) may access your data solely to perform tasks on our behalf, under strict confidentiality agreements.

We do not sell, rent, or share your Personal Data with third parties for their own marketing purposes.

Security of Data

We employ industry-standard measures (e.g., encryption, secure servers) to protect your data. However, no method of internet transmission or storage is 100% secure, and we cannot guarantee absolute security. If a data breach occurs, we will notify affected users as required by law.

“Do Not Track” Signals

We do not currently support “Do Not Track” (DNT) signals. You can manage tracking preferences through your browser or device settings.

Service Providers

We may engage third-party providers to support our operations, such as:

  • Google Analytics: Tracks website traffic and user behavior. You can opt out via the Google Analytics Opt-out Browser Add-on.
  • Marketing Platforms: Support email campaigns or remarketing ads (e.g., Google Ads, Facebook).
  • Hosting Providers: Manage website infrastructure.
  • Customer Support Tools: Facilitate communication and ticketing.

These providers are contractually obligated to protect your data and use it only for the specified purposes.

Service Providers

We use analytics and remarketing services to optimize our Service and deliver relevant ads:

You can also opt out of interest-based ads through the Digital Advertising Alliance (USA), YourAdChoices (Canada), or YourOnlineChoices (Europe).

Links to Other Sites

Our Service may link to third-party websites (e.g., Shopify, eBay). We are not responsible for their content or privacy practices. We recommend reviewing their privacy policies before sharing information.

Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process Personal Data based on:

  • Contractual Necessity: To fulfill agreements (e.g., providing services).
  • Consent: Where you’ve explicitly agreed (e.g., for newsletters).
  • Legitimate Interests: For improving our Service or marketing, provided it doesn’t override your rights.
  • Legal Obligations: To comply with applicable laws.

Your GDPR Data Protection Rights (EEA Residents)

If you are in the EEA, you have the following rights:

  • Access: Request a copy of your Personal Data.
  • Rectification: Correct inaccurate or incomplete data.
  • Erasure: Request deletion of your data (“right to be forgotten”).
  • Restriction: Limit how we process your data.
  • Portability: Receive your data in a structured, machine-readable format.
  • Objection: Object to processing for marketing or legitimate interests.
  • Withdraw Consent: Revoke consent at any time.
  • Avoid Automated Decisions: Not be subject to decisions based solely on automated processing.

To exercise these rights, contact us at [email protected].

Your CCPA Privacy Rights (California Residents)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: Request details about the categories, sources, purposes, and third parties involved with your Personal Data.
  • Right to Delete: Request deletion of your Personal Data.
  • Right to Opt Out: Opt out of the sale of your Personal Data (note: we do not sell Personal Data).
  • Right to Non-Discrimination: Not be discriminated against for exercising your rights.

To exercise these rights, email us at [email protected] or call . We will respond within 45 days (extendable by an additional 45 days if needed).

Do Not Sell My Personal Information

We do not sell Personal Data as defined by the CCPA. However, our advertising partners may use cookies or tags that could be considered a “sale” under CCPA. To opt out:

  • Website: Use our “Cookie Consent” or “CCPA Opt-out” banner to disable personalized ads.
  • Mobile Devices: Enable “Limit Ad Tracking” (iOS) or “Opt-out of Ads Personalization” (Android) in your device settings.

Opting out applies only to the browser or device used and may need to be repeated if you clear cookies or switch devices.

Tags and Web Beacons

We use tags (e.g., pixel tags, web beacons) to:

  • Collect non-identifiable data (e.g., IP address, browser type, pages visited).
  •  Measure ad campaign effectiveness.
  • Track user interactions for analytics.

Third-party tags may be used by our advertising partners, but they do not collect identifiable information like names or email addresses.

Your Control Over Information

You can manage your data by:

  •  Opting out of marketing emails via the unsubscribe link.
  •  Requesting access, correction, or deletion of your data.
  •  Raising concerns about our data practices.

Contact us at [email protected] or .

Security Measures

We protect your data with:

  • Encryption: For sensitive information (e.g., payment details) transmitted online.
  • Access Controls: Limiting employee access to necessary personnel.
  • Secure Storage: Storing data on protected servers.

If you submit sensitive information, verify the “https” protocol and lock icon in your browser.

Security Measures

When submitting forms (e.g., consultation requests), you must provide details like name, email, and phone number. This information is used to respond to your inquiry and may be stored for future correspondence unless you request otherwise.

Affiliate Disclosure

EcomGiantz may participate in affiliate programs (e.g., Shopify, Amazon) to earn commissions by linking to their services. These links do not affect your experience or costs.

Embedded Content

Our Site may include embedded content (e.g., videos, images) from third-party platforms. These behave as if you visited the third-party site and may collect data or use cookies. Review their privacy policies for details.

Changes to This Privacy Policy

We may update this policy periodically. Changes will be posted on this page, and we may notify you via email or a website notice. The “Effective Date” at the top will reflect the latest version.

Contact Us

EcomGiantz

8707 Hofer Drive Coldstream Bc – V1B1Y8 Canada

Phone: +12506078015

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Our Development Expertise Across Leading eCommerce Platforms